Introduction

At tavorineos, we understand that when you're exploring business partnership opportunities, you need to trust that your personal information stays secure. This privacy policy explains exactly how we collect, use, and protect your data when you visit our website or engage with our services.

We operate under Australian Privacy Principles (APPs) as outlined in the Privacy Act 1988 (Cth), which means we're held to strict standards about how we handle your information. But honestly, we'd protect your data carefully regardless of what the law says — it's simply the right thing to do.

Information We Collect

We're pretty straightforward about what information we gather. Most of it comes directly from you when you decide to get in touch with us about potential partnerships.

We don't use tracking pixels, social media buttons, or other sneaky methods to collect data you haven't knowingly provided. If you haven't directly given us information or visited our website, we probably don't have any data about you.

How We Use Your Information

Your information has one primary purpose: helping us understand whether we might be a good fit for a business partnership. That's it. We're not trying to build detailed profiles or track your behavior across the internet.

• Responding to your inquiries about partnership opportunities
• Scheduling and conducting partnership assessment meetings
• Preparing customized partnership proposals based on your business needs
• Following up on discussions and maintaining our business relationship
• Improving our website based on how visitors use it
• Meeting legal requirements for business record keeping

We don't use your information for marketing campaigns, automated decision-making, or building customer profiles for other purposes. And we definitely don't share your details with other companies who might want to sell you things.

Information Sharing and Disclosure

Here's our simple rule: we don't sell, rent, or trade your personal information to anyone. Period. Your business details are sensitive, and we treat them that way.

• With your explicit permission: If you ask us to share details with a specific third party as part of a partnership arrangement
• Legal requirements: If we're legally required to provide information to Australian government agencies or courts
• Service providers: With trusted companies that help us operate our website or communicate with you (like our email service provider)

Our service providers are required to keep your information confidential and can only use it for the specific services they provide to us. We choose providers carefully and make sure they meet Australian privacy standards.

Data Security and Protection

We take data security seriously, but we also believe in being honest about what that actually means. No system is 100% secure, but we implement reasonable safeguards to protect your information.

• SSL encryption for all data transmitted through our website
• Secure servers located in Australia with regular security updates
• Limited access to personal information — only team members who need it for partnership discussions can access your data
• Regular backups stored securely and encrypted
• Strong password policies and two-factor authentication for our team

We review our security practices regularly and update them as technology evolves. If there's ever a data breach that affects your information, we'll notify you promptly and tell you exactly what happened and what we're doing about it.

Data Retention and Deletion

We keep your information for as long as it's useful for potential partnership discussions, but we don't hold onto it forever. Generally, we'll keep your contact details and communication history for up to three years after our last conversation.

After three years, we'll delete your personal information unless there's a specific legal reason to keep it longer (like tax records or legal documentation). Some anonymized data might be kept longer for statistical purposes, but it won't identify you personally.

If you decide you want us to delete your information sooner, just ask. We can usually do this within a few business days, though we might need to keep some records if we have ongoing legal obligations.

International Data Transfers

We primarily store and process your information within Australia using Australian-based service providers. However, some of our technology providers (like email services or website hosting) might process data internationally.

When this happens, we make sure these providers meet Australian privacy standards or are located in countries with adequate privacy protections. We also include specific contractual requirements to protect your information regardless of where it's processed.

If you have concerns about international data processing, please let us know and we can discuss alternative arrangements for your specific situation.

Cookies and Website Analytics

Our website uses a small number of cookies to function properly and help us understand how visitors use our site. We keep this as simple as possible and don't use third-party advertising cookies.

• Essential cookies: These help our website work properly and remember your preferences during your visit
• Analytics cookies: These tell us which pages are most popular and how people navigate our site
• No advertising cookies: We don't use cookies to track you across other websites or serve targeted ads

You can disable cookies in your browser settings, though this might affect how our website functions. Most browsers allow you to block third-party cookies while keeping essential ones.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll update the "Last Updated" date at the top and notify you if you're already in our contact database.

Minor updates (like clarifying existing practices or fixing typos) might not trigger notifications, but the updated date will always reflect when changes were made.

We recommend checking this page periodically if you're curious about how we handle your information. We'll always try to make our practices clearer and more transparent with each update.

Complaints and Concerns

If you have concerns about how we've handled your personal information, please contact us directly first. We take privacy complaints seriously and will investigate thoroughly.

If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC). They provide independent oversight of privacy practices and can investigate complaints about how organizations handle personal information.

You can contact the OAIC through their website at oaic.gov.au or by calling 1300 363 992. There's no cost to lodge a complaint with them.